Who we are
Our website address is: https://www.futuroorganic.com. We are an online organic supermarket.
What personal data we collect and why we collect it
As part of the registration process on the Site, we may collect the following personally identifiable information about you like Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. We use such information to send you updates on our website and addition of any new products or festival wishes etc., We do not sell our customer data to any third party.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Visitors to the website are not allowed to download and extract any location data from images on the website or directly download any images from the website and use it for commercial purposes.
Cookies
If you leave a comment on our site or if you create an account you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website , we also store the personal information they provide in their user profile. All users can see or edit their personal information at any time under my account page. Website administrators can also see and edit that information.
What rights we have over your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website , we also store the personal information they provide in their user profile. All users can see or edit their personal information at any time under my account page. Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Pricing Policy
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order. This price at the time of placing the order is final.
Return / Cancellation Policy
In case you found any delivered product defective/damaged/not satisfied, you can report to Futuro Organic. We look into the genuineness return reason and if we think that was a genuine reason we will replace the product. if you do not prefer replacement we will return the money or we will reduce the concerning amount in the next order.
Please note that cancellations have to be made before shipping. For cancelling your order, you will have to use My account page. In case if we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Futuro Organic has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Futuro Organic and accept Futuro Organic’s decision regarding the cancellation.